What our guests say about us ...
“Dear Sharon and Staff,
I am writing to thank you all for the kindness and care shown to our mother. During her time spent with you she was always neat and tidy, well dressed and bright. Despite her illness you all made a wonderful effort to engage with her and to have a laugh and a joke, which is so important given her immense love of life.
The family will always be grateful to you for making her last months as pleasant and pain free as possible. She could not have been in a better place or more kindness and humanity shown to our family. You are a credit to your profession. With love and kindest regards,
“Our thanks go to all of you for the wonderful kindness, care and compassion shown to our mother, during her time with you.
“Thank you to all the staff at Marchfield for the care that you gave to my Father.
Mr and Mrs B”
“A great big thank you to all the staff and that includes the night staff, who I haven’t had the opportunity to meet. The care and concern that Sharon and her team showed towards my mother was wonderful and we are so very grateful. We shall miss our regular visits but hopefully we may be allowed to pop in from time to time to see how you all are (and perhaps even enjoy a cup of tea!).
Mr and Mrs D ”
“We would like to thank you all so much for the care and attention you gave my mum, whilst she was at Marchfield.
Mr and Mrs G”
“Thank you and your two staff coming to the funeral. It meant a great deal to me…… Thank you and all your staff for giving mum so much care, love and attention while she was with you.
“Thank you again, your care is much appreciated by all the family.
“ Just a letter to let you know how I have appreciated all the care and attention you gave G… whilst in your care, it could not have been better. He always looked well groomed and you helped him retain his dignity.
“I feel I must write to thank you all at Marchfield House for the care of my aunt during her time with you. Whilst I only visited on a couple of occasions , it was so obvious to me that she was as happy as she could be made with the circumstances of her illness. My brother and I felt confident that she was getting the love and support she needed and I thank you all for the levels of care, and devoted time and attention to her.
“To the management and care assistants of Marchfield House. Thank you all for the loving care you gave….. particularly for the last few weeks when we could see you did all you could to make her comfortable. Mum was very dear to us, it was comforting for us to see how well she was being looked after”.
Mr and mrs W”
“Thank you for always welcoming us, whatever time we visited.
“Moving mum to Marchfield, over the past 6 months it has become clear what a good decision that was. Mum had been unable to look after herself properly and as she moved in we realised that she was being well looked after and cared for. I would like to convey our heartfelt thanks to yourself and all your staff for making her last 6 months so comfortable and pleasant. We have nothing but praise for the caring and warm attitude of you all and wish you well for the future.
Mr and Mrs G”